Packages — which features belong to which subscription
The Smart EMS platform (OLU) has three paid packages and a free basic version. Prices are per month, VAT included, and cancellable monthly.
| Package | Price | In one sentence |
|---|---|---|
| Free | € 0 | Watch: your live energy flows and the overview chart. |
| Monitoring | € 6 / month | Watch and look back: history up to 2 years, reports and the monthly e-mail. |
| Light | € 12 / month | Control it yourself: steer your charger, battery and relays manually; history up to 5 years. |
| Full | € 25 / month | Optimise automatically: smart charging, forecasts, dynamic tariffs, savings in euro and the energy coach without limit. |
| Vehicle link (add-on) | € 6 / car / month | Full only: connect your car through Smartcar for battery level and range. Charged per connected car. Required for charging plans. |
You choose or change your package through Energy Revolution. After a change it can take up to fifteen minutes before the portal shows the new features.
Always included — in every package, including Free
These never stop, whatever package you have:
- Safety: your battery's protection rules (minimum reserve, safe charge limits), the capacity-peak cap, the stop at negative prices and your charger's phase protection stay active at all times.
- Firmware updates of the device in your meter cabinet. Updates are never tied to a package.
- Using your solar surplus: the basic behaviour — own solar power first, the surplus into your battery, charger in Solar+minimum — keeps working.
- Failure notifications: e-mail (and SMS where configured) on communication errors with the meter, inverter or charger, and on grid outages.
- The live dashboard with your energy flows of this moment.
Overview per feature
Legend: ✓ included · — not included
Watch
| Feature | Free | Monitoring | Light | Full | Manual |
|---|---|---|---|---|---|
| Live energy flows (dashboard) | ✓ | ✓ | ✓ | ✓ | Getting started |
| Real-Time Data button (live values for 15 minutes) | — | ✓ | ✓ | ✓ | Getting started |
| Overview chart at the bottom of the dashboard | ✓ | ✓ | ✓ | ✓ | Getting started |
| History up to 12 months back | ✓ | — | — | — | Getting started |
| History up to 2 years back | — | ✓ | — | — | Getting started |
| History up to 5 years back | — | — | ✓ | ✓ | Getting started |
| Day / week / month / year views | — | ✓ | ✓ | ✓ | Getting started |
| Export for bookkeeping (CSV export of your own data) | — | — | ✓ | ✓ | Charging sessions |
| Reports (installation, battery, solar, meters, relays) | — | ✓ | ✓ | ✓ | Savings & reports |
| Daily and monthly e-mail | — | ✓ | ✓ | ✓ | — |
| Locations (several installations) | ✓ | ✓ | ✓ | ✓ | Getting started |
| Settings and Notifications (preferences) | — | ✓ | ✓ | ✓ | Getting started |
Control
| Feature | Free | Monitoring | Light | Full | Manual |
|---|---|---|---|---|---|
| Charger Don't charge (stop) and relay OFF | — | — | ✓ | ✓ | EV charging, Smart relays |
| Charging modes Charge now, Solar+minimum, Custom charging | — | — | ✓ | ✓ | EV charging |
| Set charge current (amps) and phases yourself | — | — | ✓ | ✓ | EV charging |
| Schedule grid charging (fixed time window) | — | — | ✓ | ✓ | Home battery |
| Battery manual charge and discharge (above 3 kW with consent) | — | — | ✓ | ✓ | Home battery |
| Battery support for charging your car | — | — | ✓ | ✓ | Home battery |
| Priority Car first · Balanced · Home first | — | — | ✓ | ✓ | Home battery |
| Relay ON / AUTO and relay settings (label, rating, minimum battery level) | — | — | ✓ | ✓ | Smart relays |
| E-mail notifications for all warnings | — | — | ✓ | ✓ | — |
Automate
| Feature | Free | Monitoring | Light | Full | Manual |
|---|---|---|---|---|---|
| Charging modes Smart charging and Max price | — | — | — | ✓ | EV charging |
| Charging plans (departure time, target level, cheapest hours, repeating) | — | — | — | with Vehicle link | EV charging |
| Forecast-driven home battery (charging for tomorrow, the 14:00 day-price threshold) | — | — | — | ✓ | Home battery |
| Energy plan Day and night and Dynamic (Belpex) | — | — | — | ✓ | Energy contract & dynamic tariffs |
| PV curtailment at low prices | — | — | — | ✓ | Energy contract & dynamic tariffs |
| Relays automatically on cheap hours | — | — | — | ✓ | Smart relays |
| Connect Vehicles (Smartcar): your car's battery level and range | — | — | — | add-on | EV charging |
Only with an energy contract whose price varies
Smart charging, Max price and charging plans only work with a Day and night or Dynamic energy contract. With a fixed single rate there is no cheaper hour to shift to. You set your contract in Energy contract & dynamic tariffs.
Prove and understand
| Feature | Free | Monitoring | Light | Full | Manual |
|---|---|---|---|---|---|
| Savings in euro (the Saved block on the dashboard) | — | — | — | ✓ | Savings & reports |
| Where the savings come from (battery, car, relays, solar), scenarios and trend | — | — | — | ✓ | Savings & reports |
| Insights: why the system decided as it did, hour by hour | — | — | — | ✓ | page to follow |
| Charging sessions per period and per session, assigning to a vehicle | — | — | — | ✓ | Charging sessions |
Advise
| Feature | Free | Monitoring | Light | Full | Manual |
|---|---|---|---|---|---|
| Simulation ("what if": solar panels, battery, another contract) | — | ✓ | ✓ | ✓ | page to follow |
| Energy coach (chat and voice) | — | 5 questions / day | 15 questions / day | unlimited (fair use) | page to follow |
| Coach report and missed opportunities when charging | — | — | — | ✓ | EV charging |
About the energy coach
"Unlimited" means unlimited under normal use (fair use). A question with a follow-up counts as one conversation.
Support per package
| Free | Monitoring | Light | Full | |
|---|---|---|---|---|
| Portal, chatbot, FAQ and manuals | — | ✓ | ✓ | ✓ |
| Support ticket by e-mail or chatbot | — | — | ✓ | ✓ |
| First reply from a specialist | — | — | within 2 working days | within 1 working day |
| Personal technical support and follow-up | — | — | — | ✓ |
| Phone support (call-back appointment through your ticket) | — | — | — | ✓ |
Working days are Monday to Friday, excluding public holidays. All details, including intervention costs and the personal advice call, are in the Service Level Agreement (Dutch).
What changes when you move to a lower package
Nothing is ever switched off without an e-mail telling you beforehand.
| Move | What stops | What stays |
|---|---|---|
| Full → Light | Charging plans pause, Smart charging and Max price fall back to Solar+minimum, the battery only follows the solar surplus again. The vehicle link (add-on) stops. The Saved figure stops updating. | All manual control, history up to 5 years, reports, CSV export, Simulation, energy coach (15 questions a day). |
| Light → Monitoring | Manual charging modes — including Don't charge — fall back to Solar+minimum, the battery to its automatic basic behaviour, relays to their automatic state (switching OFF is no longer possible). The CSV export and history older than 2 years disappear from the portal. | Watching and looking back up to 2 years, Real-Time Data, reports, monthly e-mail, Settings and Notifications. |
| Monitoring → Free | Day/week/month/year views, reports, Simulation, the energy coach, the Real-Time Data button, Settings and Notifications and history older than 12 months disappear from the portal. Your data is kept: after an upgrade you see everything again. | Live dashboard and overview chart. |
How to recognise it in this manual
Every feature page starts with a short mention of the package the feature belongs to:
Available in
Light · Full — see Packages
Features listed under Always included carry no mention.